


Rate caps are rising at half the pace of inflation, infrastructure costs haven't dropped since COVID, and arrears are compounding. In this roundtable, council leaders unpack the four federal budget measures squeezing local government and the four levers councils can act on now to protect cash flow and financial sustainability.

Four budget measures are compounding the squeeze
A 32c/L fuel excise cut, a 50% capital gains concession cut, $2.9bn in Financial Assistance Grants paid early, and a $2bn Local Infrastructure Fund each carry a sting in the tail for council budgets already capped below inflation.

Four levers councils can pull right now
Service planning, revenue diversification, community transparency, and proactive arrears management. Map the true cost of every service and have the honest, adult conversations with your community before a crisis forces the call.

Proactive payment plans prevent structural arrears
Get ratepayers onto plans before they fall behind, auto-approve affordable amounts, and target 45%+ recurring payment adoption. Left unaddressed, arrears compound year on year and erode financial sustainability.

Tony Rocca is Director Corporate Services at Maroondah City Council and President of FinPro, with 10 years in local government spanning rates, valuation, and property debt collection. Patrick Dillon is General Manager Innovation and Engagement at Bass Coast Shire Council, with 20 years across digital transformation, customer experience, and finance in Victorian councils. Moderated by Dailius Wilson, Chief Economist at Payble.

With over 1% in cash rate rises forecast over the next 4–5 months, local governments face a wave of inflation driven by soaring oil prices, electricity costs up 32.2%, and housing pressures. This webinar explains why it's happening, and what councils need to do now to protect their communities and financial sustainability.

Legacy billing costs councils more than they realise. Bega Valley Shire Council faced manual workflows, limited design control, and postage bills up to $10,000 per run.
Payble Digital Notices changes that, streamlining enrolment, automating reminders, and delivering a seamless, passwordless payment experience.

Leaders from City of Wanneroo and Matamata‑Piako District Council (NZ) join Dailius Wilson to share real stories, surprising stats, and practical wins. From saving 12,000+ staff hours to helping residents avoid penalties, you’ll see how flexible payments, digital notices, and smarter workflows are transforming local government.
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