Post-Budget, Post-Hike: What Australian Councils Must Do Now to Protect Cash Flow

Rate caps are rising at half the pace of inflation, infrastructure costs haven't dropped since COVID, and arrears are compounding. In this roundtable, council leaders unpack the four federal budget measures squeezing local government and the four levers councils can act on now to protect cash flow and financial sustainability.

What you will learn

Four budget measures are compounding the squeeze

A 32c/L fuel excise cut, a 50% capital gains concession cut, $2.9bn in Financial Assistance Grants paid early, and a $2bn Local Infrastructure Fund each carry a sting in the tail for council budgets already capped below inflation.

Four levers councils can pull right now

Service planning, revenue diversification, community transparency, and proactive arrears management. Map the true cost of every service and have the honest, adult conversations with your community before a crisis forces the call.

Proactive payment plans prevent structural arrears

Get ratepayers onto plans before they fall behind, auto-approve affordable amounts, and target 45%+ recurring payment adoption. Left unaddressed, arrears compound year on year and erode financial sustainability.

Don't have time to watch the video?

8 mins

For council CFOs, Directors Corporate Services, Rates and Revenue managers, and anyone responsible for local government financial sustainability in Australia and New Zealand.

About the Speaker

Tony Rocca is Director Corporate Services at Maroondah City Council and President of FinPro, with 10 years in local government spanning rates, valuation, and property debt collection. Patrick Dillon is General Manager Innovation and Engagement at Bass Coast Shire Council, with 20 years across digital transformation, customer experience, and finance in Victorian councils. Moderated by Dailius Wilson, Chief Economist at Payble.

Latest Webinars

From Manual to Modern: Behind the Scenes with Hamilton City Council and Payble

Earlier this year, we shared how Hamilton City Council partnered with Payble to offer more flexible payment options to their ratepayers and reduce manual workloads. During this webinar we took a look behind the scenes to explore how the Hamilton team brought Payble to life - from implementation to day-to-day operations.

The Arrears Apocalypse: Who’s Paying the Price in Victoria?

Victoria is facing aperfect storm in council rate collections, with unpaid rates reaching astaggering state average of 10.44% and a 32% surge in arrears volume since 2023.

How Hamilton City Council Pioneered New Zealand’s First Payment Experience Platform

How Hamilton City Council became the first to pioneer a payment experience platform in New Zealand achieving 94% ratepayers satisfaction rate across all new payments.

Learn more
about our payment
experience platform - book a demo

Privacy & Terms apply.