


With over 1% in cash rate rises forecast over the next 4–5 months, local governments face a wave of inflation driven by soaring oil prices, electricity costs up 32.2%, and housing pressures. This webinar explains why it's happening, and what councils need to do now to protect their communities and financial sustainability.

A wave of inflation Is inevitable
In the next 4-6 months, our Chief Economist is predicting a 1%-1.25% increase in rates.

The hardship curve is still climbing
Ratepayers are already asking for more time to pay, and that volume is only going to continue to increase with stagflation on the horizon resulting in higher council arrears.

Early action is paying off
Councils that use Payble have changed their arrears levels, with a 4.66 out of 5 satisfaction rating - allowing ratepayers to suggest what they can afford.

Discover how Payble is helping local governments break through the 30% digital adoption ceiling. This executive brief covers the shift from static PDF bills to a mobile-first, passwordless notice platform — with real results from councils already driving enrolment to 90%, cutting print costs, and reducing arrears through automated payment reminders.


Victoria is facing aperfect storm in council rate collections, with unpaid rates reaching astaggering state average of 10.44% and a 32% surge in arrears volume since 2023.

How Hamilton City Council became the first to pioneer a payment experience platform in New Zealand achieving 94% ratepayers satisfaction rate across all new payments.

Joining us from Wellington Shire Council, Matthew Dyce - Coordinator of Rates and Revenue shares how they have taken steps to transform their council's arrears to advanced payments by integrating their current Civica system with Payble.
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