Victoria is facing aperfect storm in council rate collections, with unpaid rates reaching astaggering state average of 10.44% and a 32% surge in arrears volume since 2023.
Key trends in Victoria
The current financial landscape across Victoria's councils reveals several important patterns that deserve attention such as rising cost of living, disparity between wealth and rates payments.
Ranking for each council across the state
Each council has been ranked for their arrears by volume and proportion in both metro and regional areas. This gives a clear picture of where your council stands.
6 proven strategies for rates collection
Practical and proven strategies for you to transform your rates collection from a source of stress to an efficient and an effective model.
Victoria is facing aperfect storm in council rate collections, with unpaid rates reaching astaggering state average of 10.44% and a 32% surge in arrears volume since 2023.
How Hamilton City Council became the first to pioneer a payment experience platform in New Zealand achieving 94% ratepayers satisfaction rate across all new payments.
Joining us from Wellington Shire Council, Matthew Dyce - Coordinator of Rates and Revenue shares how they have taken steps to transform their council's arrears to advanced payments by integrating their current Civica system with Payble.
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