How The Hills Shire Council Got a Quarter of Ratepayers Onto Payble

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How The Hills Shire Council Got a Quarter of Ratepayers Onto Payble

Read the full case study covering the notice redesign, the six-channel rollout and the numbers behind The Hills Shire Council's eight-month adoption curve.

From Rates Notice to Paid: Nine Features Demoed Live

All nine features written up, with what each one replaces at most councils today and the numbers from councils already running them.

Australia's $2.4 Billion Rates Crisis: Where Does Your Council Rank?

Get the full National Arrears Report: state-by-state rankings, the $2.4 billion breakdown, and the five fixes turning arrears around.

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The Arrears Apocalypse: Who’s Paying the Price in Victoria?

Victoria is facing aperfect storm in council rate collections, with unpaid rates reaching astaggering state average of 10.44% and a 32% surge in arrears volume since 2023.

How Hamilton City Council Pioneered New Zealand’s First Payment Experience Platform

How Hamilton City Council became the first to pioneer a payment experience platform in New Zealand achieving 94% ratepayers satisfaction rate across all new payments.

How Wellington Shire Council is keeping arrears in control and making ratepayers happier

Joining us from Wellington Shire Council, Matthew Dyce - Coordinator of Rates and Revenue shares how they have taken steps to transform their council's arrears to advanced payments by integrating their current Civica system with Payble.

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