How Hamilton City Council Pioneered New Zealand’s First Payment Experience Platform
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How Councils Can Harness Prepaid Rates to Earn Bonus Interest
Read this 3 minute guide for councils on transitioning to pre-paid rating plans to improve cash flow and reduce ratepayer stress.
What Greater Dandenong Has Learned Moving from Manual to Digital Payment Arrangements
Read this 3 minute guide covering insights and strategies from Greater Dandenong to improve compliance, cut costs, and boost customer satisfaction.
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The Arrears Apocalypse: Who’s Paying the Price in Victoria?
Victoria is facing aperfect storm in council rate collections, with unpaid rates reaching astaggering state average of 10.44% and a 32% surge in arrears volume since 2023.
How Hamilton City Council Pioneered New Zealand’s First Payment Experience Platform
How Hamilton City Council became the first to pioneer a payment experience platform in New Zealand achieving 94% ratepayers satisfaction rate across all new payments.
How Wellington Shire Council is keeping arrears in control and making ratepayers happier
Joining us from Wellington Shire Council, Matthew Dyce - Coordinator of Rates and Revenue shares how they have taken steps to transform their council's arrears to advanced payments by integrating their current Civica system with Payble.
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