How Wellington Shire Council is keeping arrears in control and making ratepayers happier

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Latest Videos

Australia's $2.4 Billion Rates Crisis: Where Does Your Council Rank?

Get the full National Arrears Report: state-by-state rankings, the $2.4 billion breakdown, and the five fixes turning arrears around.

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How Whitehorse Cut Animal Renewal Non-Payment to 7.3%

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The full Whitehorse story: $232,159 processed in one renewal cycle, 782 auto-renewal plans, and the four pressures that pushed the council to modernise.

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How Hutt City Council Cut Manual Workload and Prepared for Water Reform

Hutt City's rates team shares how they processed $5.5M and 21,354 plans without loading a single one by hand.

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Latest Webinars

What Greater Dandenong Has Learned Moving from Manual to Digital Payment Arrangements

The Payble team discusses with the Greater Dandenong Council their transition from manual to digital payment methods.

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Best Practices for Infringement Management - A Guide for VIC councils

This webinar delves into the current labor-intensive methods councils use for handling infringements, from issuing fines and managing payment plans to addressing unpaid fines through Fines Victoria.

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How to Run a Payment Experience Optimisation Workshop

Whether you're from a council exploring options for rate payments or simply interested in the process, this webinar offers valuable insights into streamlining rate payments and optimizing payment processes for greater efficiency.

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