One year on: How Civica Councils are Succeeding with Payble

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Latest Videos

What Greater Dandenong Has Learned Moving from Manual to Digital Payment Arrangements

Read this 3 minute guide covering insights and strategies from Greater Dandenong to improve compliance, cut costs, and boost customer satisfaction.

How to Save Thousands Per Year on FinesVic Charges

Read this 2 minute guide covering best practices in infringement best practices for local government

How to Run a Payment Experience Optimisation Workshop

Want to improve the ratepayer experience at your council? Download our free guide and follow our recommendations to run a workshop allowing you to bring together the interests of the rates team, IT and finance to create a world class customer journey for your citizens

Latest Webinars

One year on: How Civica Councils are Succeeding with Payble

During this webinar we spotlight 4 of our Civica x Payble first movers: Town of Victoria Park, Wellington Shire Council, Cessnock City Council and City of Wanneroo. Their unique challenges before implementing Payble and the results they have achieved after going live.

From Manual to Modern: Behind the Scenes with Hamilton City Council and Payble

Earlier this year, we shared how Hamilton City Council partnered with Payble to offer more flexible payment options to their ratepayers and reduce manual workloads. During this webinar we took a look behind the scenes to explore how the Hamilton team brought Payble to life - from implementation to day-to-day operations.

The Arrears Apocalypse: Who’s Paying the Price in Victoria?

Victoria is facing aperfect storm in council rate collections, with unpaid rates reaching astaggering state average of 10.44% and a 32% surge in arrears volume since 2023.

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