

How Whitehorse Cut Animal Renewal Non-Payment to 7.3%

Local governments face a 30–40% "digital ceiling" due to manual, expensive, and fragmented legacy billing systems that frustrate users and drive up administrative costs.

This case study which explores how Wanneroo City Council has become the first to pioneer a payment experience platform in Western Australia, while saving 12,000 hours on manual work and their arrears.

City of Parramatta and Payble present a webinar exploring how flexible, automated payment options are addressing rising financial stress and enhancing ratepayer satisfaction.
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Watch this webinar to uncover the benefits of Australian local government councils moving from traditional rating plans to pre-paid rating plans.
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