


Following the RBA's removal of card surcharges, this webinar covers what the landmark policy change means for councils, their payment systems, and their communities — with October 1 as the compliance deadline
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The surcharge ban explained:
Why the RBA intervened, what councils can no longer charge, and the three-step framework to assess your budget implications before October 1.

Rising card usage
Card usage is rising as economic pressure mounts, meaning the cost impact will only grow without a clear payment mix strategy.

Introducing OPT
Councils using Payble can now Order, Prioritise and Track payment methods with OPT, the first solution of its kind in local government.


Victoria is facing aperfect storm in council rate collections, with unpaid rates reaching astaggering state average of 10.44% and a 32% surge in arrears volume since 2023.

How Hamilton City Council became the first to pioneer a payment experience platform in New Zealand achieving 94% ratepayers satisfaction rate across all new payments.

Joining us from Wellington Shire Council, Matthew Dyce - Coordinator of Rates and Revenue shares how they have taken steps to transform their council's arrears to advanced payments by integrating their current Civica system with Payble.
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