Offer flexible payment arrangements
Solutions for recurring card payments
Prompt residents to set up flexible payment plans all through their mobile phone. No more paper forms. Start offering a slick digital experience and collect more revenue on time with a proactive approach to receivables.
No more double-handing arrangements – automatically create direct debit or recurring card payment schedules during.
No more..
PCI-DSS audit requirements
Online PDFs storing card data
Manual processing and data entry in your backend
Customer complaints about not having recurring card payments
Clunky customer experience having to download, complete then email or scan
On introducing recurring card payments...
We never offered recurring card payments as we weren't ready to become PCI compliant and our existing suppliers couldn't meet our requirements for flexibility. Payble was able to bring all of this for our residents.
Source: Metropolitan LGA, VIC
Features
- Payble provides Council with a world-class flexible payment experience for rate payers
- Ratepayers can scan a QR code on a rates notice or from receiving SMS or email communications to set up a payment schedule or pay in full by card
- Integrate with your existing payment gateway or we can bundle one for you
- A slick biller/admin portal with areal-time timeline of interactions with residents
What you get...
Standard Benefits:
A digital checkout like experience designed for people living in 2022 to increase customer satisfaction
No more re-keying or manual processes from paper forms saving time and operational costs
Increase customer happiness with recurring card payments without PCI-DSS compliance overheads
Collect more rates revenue on time and reduce failed or late payments
Why we are different...
Transformational Benefits:
A slick admin portal for staff to view a timeline of customer interactions in real time
Ability for residents to skip, or edit a payment instalment, rebalancing their payment schedule automatically
A friendly, proactive, digital, self-service customer experience
Automated proactive payment repair with smart retries and notifications
