Payment Experiences for Local Government

Payble's payment experience platform allows councils to customise their payment process to improve cashflow, lift productivity and optimise cost

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Fully integrates with:

Increase cash flow

Recover more revenue at more frequent intervals than your current approach

Raise ratepayer satisfaction

Councils who use Payble have an average customer satisfaction score of 4.8/5

Boost council
productivity

CFOs recover over 200 hours per month of team time when switching to Payble

Save on hidden fees

Alternative solutions like AusPost & BPAY cost council up to $500,000 in charges a year

Latest Videos

5 mins

How City of Parramatta achieved 96% ratepayer satisfaction through Payble

1 min

Australia's First Councils Go Live with Civica & Payble

7 mins

How Councils Can Harness Prepaid Rates to Earn Bonus Interest

8 mins

What Greater Dandenong Has Learned Moving from Manual to Digital Payment Arrangements

6 mins

How Victorian Councils can Optimise Fines & Infringement Management

8 mins

How to Run a Payment Experience Optimisation Workshop

1 min

Why Atturra and Payble are Partnering to Help Your Council in 2023

9 mins

Why Australians Could Face New Economic Pains in 2024...

Payble Empowers City of Greater Dandenong to Provide Flexible Payment Solutions for Local Ratepayers

"93,000 ratepayers can now select whether or not they'd like to pay rates weekly, fortnightly or monthly via direct debit, credit or debit card"

James Hickmott
Senior IT Co-ordinator

Latest Webinars

How City of Parramatta achieved 96% ratepayer satisfaction with Payble’s payment experience platform

How Councils Can Harness Prepaid Rates to Earn Bonus Interest

A guide for councils on transitioning to pre-paid rating plans to improve cash flow and reduce ratepayer stress.

What Greater Dandenong Has Learned Moving from Manual to Digital Payment Arrangements

Should councils adopt a reactive or proactive approach to managing fines and infringements? We delve into the inefficiencies and high costs associated with outsourcing to agencies like Fines Victoria

Best Practices for Infringement Management - A Guide for VIC councils

Discover how councils can streamline their infringement management to cut costs and boost efficiency.

How to Run a Payment Experience Optimisation Workshop

Whether you're from a council exploring options for rate payments or simply interested in the process, this webinar offers valuable insights into streamlining rate payments and optimizing payment processes for greater efficiency.

Why Australians Could Face New Economic Pains in 2024

We host a live webinar with Nerida Conisbee, Chief Economist at Ray White and looked at potential trends in the economic market which could affect strategy in the local government space.

City of West Torrens Saves 75 Hours per Month using Payble to Manage Payment Arrangements & Reduce Dishonours

"The feedback we have received is amazing - someone even said whoever implemented this deserves a pay rise"

Liz Bailey
Team Leader IT
Business Applications

Latest Resources

Australia's First Councils Go Live with Civica & Payble

This report examines why five leading Australian local government authorities have chosen to adopt the payment experience platform - Authority Payments powered by Payble. Please submit the form below

How Australian Councils can Earn Millions by Moving Towards Pre-Paid Rating Plans

A guide for Australian local government managers on how to transition from tradition to pre-paid rating plans to improve cash flow and reduce ratepayer stress.

How smart councils use digital payment plans to proactively manage arrears | Best Practice Guide

This guide shares insights and strategies from Greater Dandenong on how they used digital payment plans to improve compliance, staff productivity and ratepayer satisfaction.

How to Manage Fines & Infringements for Local Government (Victoria Edition)

Should councils adopt a reactive or proactive approach to managing fines and infringements? We delve into the inefficiencies and high costs associated with outsourcing to agencies like Fines Victoria

Why Australians Could Face New Economic Pains in 2024

Dailius Wilson - Head of Digital Transformation, Economics and Research meets with Nerida Conisbee - Chief Economist at Ray White to discuss the economic outlook for Australia throughout the rest of 2024

This is THE formula you need for ratepayer MAGIC!

Want to improve the ratepayer experience at your council? Download our free guide and follow our recommendations to run a workshop allowing you to bring together the interests of the rates team, IT and finance to create a world class customer journey for your citizens

The Great Rates Disconnect

The Future of Rates & Collections Derived from Australia’s Brightest Local Rate Leaders

How Payble Partnered with City of Kingston to Support their Ratepayers

Latest News

ASIC Research Shows Australians are Too Ashamed To Apply For Financial Hardship Assistance

New research reveals that 47% of Australians struggle with debt repayments, yet many avoid seeking financial assistance

More News

Why Australian Councils are Turning to Payment Experience Platforms to Ease Ratepayer Stress

Australian councils use Payble's platform to ease ratepayer stress amid rising living costs by offering flexible payments, proactive reminders, and empathetic management

Payble Partners with City of West Torrens to Win Local Government Award for Customer Experience

Payble & The City of West Torrens were announced as winners of the prestigious Excellence in Customer Experience Award at the 2024 LG Pro South Australia Awards

Learn more about our payment experience platform - book a demo

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